All orders for fish are shipped via FedEx Overnight Air and are only available for delivery within the 50 US States. It is very important that someone be available at the delivery address to accept the delivery as soon as it arrives by FedEx. Once we receive your order we will contact you for a good day to deliver your purchase. Don't forget to add the FedEx shipping option above to your order before you check out.
MAKE SURE SOMEONE IS HOME TO ACCEPT THEM!
If your fish arrives dead: We will require a photo of the Koi so do not dispose of it. However distasteful it may be for you to do this, you will need to cut the tail section off of the Koi and lay it on the ground with the remainder of the Koi for the picture.
It is your responsibility to put the koi in water that is good for the health of fish. Do not put fish into a pond without making sure that the water has been treated with a water conditioner and tested for ammonia levels and nitrates. The koi you receive has lived a long time already, and if it dies in your pond quite honestly there is something wrong with your water.